Yes, we do! We proudly ship internationally so you can enjoy our products no matter where you are in the world. Shipping rates and delivery times may vary depending on your location, and any applicable customs fees are the responsibility of the customer.

We offer both standard and expedited shipping to meet your needs:

• • Standard Shipping: Delivery within 3-5 business days.
• • Expedited Shipping: Faster delivery within 1-3 business days.

Note: Shipping times are estimates and may vary based on your location and carrier delays.

Shipping rates are determined at checkout based on the shipping method you select (standard or expedited), The weight and dimensions of your package and the delivery destination. You’ll see the final shipping cost before completing your order.

Yes, every order is shipped in plain generic packaging.

If you receive an item that is not what you ordered or are missing part of your order, we will correct the issue at no cost to you. Please email us with your order number and a description of the issue, and we will exchange it for the correct item.

Note: Some orders may be separated into different packages.

We process all orders within 1-2 business days. Once processed, you’ll receive a tracking number via email to monitor your shipment.

We accept all major credit cards, debit cards, and other secure payment options. You will see available payment methods at checkout.

Due to high volumes of orders we receive, we will be unable to cancel or make adjustments to an order once it's been submitted. Please order carefully.

Due to the intimate nature of our products, we cannot accept returns or exchanges unless the item is defective.

If you receive a defective item, you have two options:

• • Contact the manufacturer directly to take advantage of their warranty policy.
• • If it is within 14 days of receiving the item, contact us for an exchange. Please include the following information: order number, item description and a description of the defect.

Please inspect your order upon arrival. If your item is damaged, defective, or if you received the wrong product, contact us immediately so we can make it right.

Not only is your packaging discreet but so is your complete order! 'ONLINE STORE' will appear on your bank statement when you shop with us.

You can read our full Privacy Policy here.

Yes! All payments are processed securely using industry-standard encryption to protect your personal and financial information.

ShopErotic will never sell your data—period. We only use your information to improve your experience with us, such as sending you exclusive offers if you’ve signed up for emails or inviting you to leave a review through a trusted third-party service.